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Rating Summary

4.3

121 Google reviews

5
64%
4
20%
3
6%
2
3%
1
7%

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Reviews for CHARLES and KEITH

Showing 121 review samples from Google Maps.

Pushpa Sivakumar

Pushpa Sivakumar

1

Very disappointing service. Rude and unhelpful staff. Cashier says to me that their products are cheap when I mentioned that I support local!!! Not the first bad experience I've had at that store, but I thought they'd have improved. They need to learn to respect their country's products, their store items and their job.

Cheryl Tan Jia Yi

Cheryl Tan Jia Yi

5

Would love to thank Mr Hau H. C on his superb service. Didn’t expect anyone to help me pick out shoe sizes that would fit my large feet, but he did. …

MJQ

MJQ

5

The place is very clean. Even the new shoe u put on the floor and u can see there is no dust on the sole. The stock there are quite new also. So satisfy with a staff who serve me. He is Md Zin Muhammad Zahiruddin Bin, he help me a lot with a kind and patience attitude. Thank you.

Boo Jia Yan

Boo Jia Yan

1

Terrible customer service by Li Cheng Cheng. Face was black throughout, zero smiles, body language seems unwilling to serve. Asked to try shoes in another colour and she simply just responded that the colour I’m trying is nicer. Even when …

Melvin Bernabe

Melvin Bernabe

5

We had a great experience at the Charles & Keith Suntec store today. The staff were very professional and attentive, especially the gentleman who assisted us. He was quick to understand our requests, very attentive to details, and made sure …

Onn Ying Ting

Onn Ying Ting

5

I’m writing this commendation to express my thank to your staff by the name of Mina. …

Salina limbu

Salina limbu

5

They have a huge selection of all kinds of handbags with affordable price a beautiful show room, and the friendly staff so you will enjoy shopping there. 💕 …

Suyanti Suyanti

Suyanti Suyanti

5

Happy

Ling Low

Ling Low

5

Asked the staff to punch an extra hole on my shoe strap. Now my shoes fit perfectly—no more loose straps.

Yvonne Chau

Yvonne Chau

2

We always shop at Charles and Keith in SG but the attitude in this store was very sub-par and looking at the reviews, it appears to be a shared problem by others. Considering the clientele around here, I think some training is needed to brush up the attitude or else I wouldn't be surprised if customers were turned off.