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Rating Summary

4.1

160 Google reviews

5
53%
4
23%
3
12%
2
4%
1
9%

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Reviews for Cotton On

Showing 160 review samples from Google Maps.

Jia Chong

Jia Chong

5

great service from the staff & she has cute smile hahah

Fauziah Wong

Fauziah Wong

5

the staff is super nice, really made my day

Ice Qu

Ice Qu

4

For selection, this is a pretty good store. Keep your eyes out for sale items! Many times there are good bargains for everyday tees and shirts and more, starting at $7 per item and up. …

Racher Tan

Racher Tan

1

I'm giving this place 1/5 stars. The atmosphere was a bit of a letdown - it literally felt dusty. not sure the area manager really know what things need to be done. seating bench is full of stain. The mannequin looks like it's going to fall anytime. The common size wasn't available either XS or XL, Overall, I'd say this place needs a bit of a revamp to get it up to par. Maybe a good deep clean and some safety measurement.

Lawrence Lee

Lawrence Lee

5

Wonderful service from Tinah! I brought a wrong size item and they did not have it at the stall for exchange. She went beyond the service standard and check on the availability at other …

Emily Murphy

Emily Murphy

2

Large Store, Poor Service… I’ve shopped at this store multiple times and while they offer quite a selection of clothing, the staff members are rude and not so friendly. I understand if …

Anthea Kho

Anthea Kho

1

Staff are always talking and not paying attention to customers. This is not the first time it has happen and staff always look unhappy and unwilling to help. They always complaining about the work and gossiping in their own language and laughing. Very bad service !! Do not come here

Derek Lim

Derek Lim

1

Bought 5 items but got charged for 6. Didn’t see the item details on the cashier screen — just the total amount. Only noticed the mistake after checking the receipt back from Singapore.

Eloise Lim

Eloise Lim

5

I wanted to take a moment to commend one of your exceptional staff members, Arriffin, who served me yesterday at your Cotton On store. His service was outstanding, and he truly went above and beyond to assist me. Not only was he attentive …

Clara Liaw

Clara Liaw

5

the staff there were incredibly helpful and assisted me greatly in making choices. I can see their passion in driving the establishment forwards, their hard work has not gone unnoticed and I greatly enjoyed my time …