Terrible wait time at this location. Was advised about 30 minutes wait time when there was 7 customers ahead of me. After waiting 40 minutes, there was still 5 customers ahead. At 1:50pm there is only one single teller working at the counter. No sight of other tellers as all other desks we're empty. Unbelievable.
Fiona Ang
1
Extremely slow and inefficient outlet. Went on 19 Nov to request for detail printing and was told will be ready for collection between 2 to 3 working days. Went on 29th Nov to check on the status as I didn't receive any call. …
Elise Rae
1
Only 1 person before me on the queue but took more than 45 mins.
Ryan Peh
2
We went at 2pm on a weekday afternoon.
There was no queue and we managed to do what we needed to fairly quickly. Troy provided great service and deserves a 5-star rating. …
AK Validus
1
Calling the hotline, the hotline associates are utter despicable. One of their colleagues already misinformed me with regards to the timing of the branches on New Year’s eve saying it closed at 1800hrs. I made a wasted trip to the nearest …
Lusitha Perera
1
Note that even though internet state that IPA is enough to open bank account when I went they said they cannot open bank account with out physical EP.
YShyuan Tai
1
I went there weekday afternoon, 5pax before, waiting half hour reached me. Then counter told me here is limited branch, not all banking services provided here, ask go others branches.
When I go in no one at counter services and give number, so I follow instructions use QR code to register. So wasted my time.
please improve,, give a clearly stated what service you provide and not. Don't wasted people time,.
Ka Kai
5
I’d like to express my sincere appreciation for Sean James.
He demonstrated a deep understanding of my financial needs and provided practical, well-balanced advice on financial planning. …
Sarah Pham
1
Need hire more staffs, people time is expensive
If can not do things fast then how can become bank of Asian what a joke every time come have to wait 1-2 hours.
Amous Lee
1
Took a E-queue number and rush all the say to Suntec city. Even the place is mall is big and difficult locate and finally make my way there. In the end the staff tell me for services for SME they only have limited services! Which I was …